Fundamentally, we are an Air conditioning & Refrigeration company, but we’re very different from your standard operator. We embrace technology in all forms and implement it in our documentation as well as work procedures. Our engineers have unrivaled knowledge of both the HVAC Systems themselves and the latest energy saving technologies, including how to maximise savings through its correct design and implementation.
MANUFACTURER TRAINED ENGINEERS.
Our Service Engineers are Timed Served Indentured Apprentices, with employment history from all the major manufacturers from within the UK.
OEM SUPPLIER PRODUCT TRAINING.
Our ongoing Training regime allows us to work on all the new energy efficient technologies installed by equipment manufacturers.
SUPERIOR DOCUMENTATION
Our documentation is unrivaled in the industry. Our paperwork is electronic based and in your inbox before our engineer leaves your workspace.
COMPUTER LITERATE WORKFORCE
From our back-room staff to our customer facing Engineers, our electronic skill sets are second to none. We integrate our service tools captured data in all our reporting.
TOTAL IN-HOUSE EXPERTISE
Unlike our competitors, all our works are carried out in-house by our engineers. From Design, BMS programming , compressor rebuilds, Data Logging and all lift and shift.
INDUSTRY STANDARDS
Our business works towards achieving recognised industry standards which include ISO 9001:2008 and Safecontractor accreditation.
99%
CUSTOMER SATISFACTION KPI FIGURES
92%
COMPETATIVE QUOTATION CLIENT UPTAKE
0
REPORTABLE ACCIDENTS OR NEAR MISSES
1.3
MEGGA TONNES OF CO2e SAVED BY OUR CLIENTS
A QUICK HELLO FROM OUR MANAGING DIRECTOR.
I would like to personally thank you for visiting our website, I hope you find it informative. If you have any questions at all, please do not hesitate to contact our friendly staff who can help with your queries, arrange consultations, or arrange site visits for custom quotations.
When we set up our business, it was done with every intention of becoming the UK’s leading supplier of refrigeration and air conditioning units, backed by an unrivaled maintenance service to help clients in London and the Home Counties.
I very much look forward to working with you soon.
– Steve Orlando, Managing Director – ORLANDO Refrigeration & Air conditioning Ltd
